It seems inevitable that robots will be stocking shelves and unloading driverless trucks in about ten years.
When that happens much is going to change in the shopping habits where they will shop less because there’s too many robots and not enough people.
Consumers like choices and they like people too. If robots are answering questions, well then it pays to sign up for grocery delivery service.
That’s where retail is headed once they give the robots a chance to be on the payroll.