Better to shop with a cashier than be invisible

The temptation to pay for groceries, or anything, at a self payment kiosk is abundant. You scan products sku codes, pay and get out. But then you miss the moment to engage with cashiers, other customers, and staff, like the clerks and management. Shopping may be about buying products, but when it all comes down

The customer is the deliverer

That’s the way it seems. They deliver the message to other customers about their experiences shopping and using products. Not talking about delivering food. Customers deliver information like prices, location, and insights. Products may be delivered, but it’s the customer that’s needed to be the deliverer.

Filling the grocery basket

The customer can only so much in it without feeling heavy. Lifting a heavy basket removes the fun out of spontaneous grocery shopping and turns it into a burden. Although many customers will push a shopping cart on four spinning wheels, a grocery basket does the job, but not the entire job grocery shopping. It’s

The robot as stock clerk

It seems inevitable that robots will be stocking shelves and unloading driverless trucks in about ten years. When that happens much is going to change in the shopping habits where they will shop less because there’s too many robots and not enough people. Consumers like choices and they like people too. If robots are answering

Time in a plastic bottle

It’s supposed to be recyclable but will that. bottle end up being used again. We hope. Minutes and seconds passe and so do millions of plastic bottles being consumed, reused, recycle, and served as containers. These bottles based on how they’re made will stand the test of time. They may store time lasting for an

The cashier is the key to grocery connection

Customers shop for groceries unassisted but benefit from a human connection when making a payment. Human cashier’s may not be the fastest compared to a machine but they’re the most human.

The digital payment experience

Will wearing headsets be the norm beyond shopping? It could. It’s may not be fun to buy groceries and it’s even less or no fun at all to pay for them. Expect consumers and marketers to gamify and amplify grocery shopping from shopping to payments. We’ll be moving ‘wear’ all customers will place headsets over

Digital and paper receipts

They both serve a purpose, but if you use a kiosk and get a digital receipt check it to make sure it’s accurate. When they work on time saving digital receipts are good, but when in doubt find a human cashier to give you a tangible cash receipt.

Knowledge is knowledge

Reading one page from a book can provide insights that becomes applied knowledge. Whether it’s about calculus or calculating a complex math equation, learning creates knowledge. And with it, creates new knowledge, new opportunities, and growth. To know something that provides value or gives new confidence is worth the time to transfer into knowledge. And

Going from one to zero

Yes, growth happens going from zero to one, but growth happens too going from one to zero. Like zero less things to do. Reaching zero work, lets you unwind, rest, and gain extra sleep. We appreciate always looking to grow in our life endeavors, but sometimes the growth occurs when we reach the zero point